Places an order around June, got stripe but still didn’t get bank account almost after half a year , they gave us a substitution for the airwallex which we one time used to withdraw money, the second time money were sent there they got blocked. No I have been told only to wait, I hope it solves , but after half a year of promises I don’t know what to think. I suppose I was already quite patient , if half a year counts for that
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Reviews on uniqpayments.net
- Thread starter sumtingwong
- Start date
update : All was solved , they gave me their own money at the end , so I didn’t have to wait for long period . Michael was always there very supportive , also at the beginning I didn’t like how their team operated(apart from Michael) , now they much improved in terms of communication to be honest . All payment are going smoothly.
Placed the order for 1 HK Stripe set-up with priority delivery (at an additional 25% cost), had two calls with Michael, first an introductory call, then a 2nd call on a Friday evening (kudos for the availability), to iron out some details. I will keep you guys updated on the process here.
We initially wanted to go with a warmed-up Stripe account, but it had a pretty high cost (17k) and it was EU-based instead of HK/SG-based. Michael suggested if we were willing to spend such an amount to go for 2 or 3 HK stripe accounts and warm them up, this way we'd be able to get more turnover and we'd also have fallback options in case one of the accounts gets taken down. After a bit of back and forth, we got a proposal for two HK stripe accounts but unfortunately, they can only prioritize 1 order right now, so we're starting with 1 account and once we see everything works smoothly (payments flowing nicely, payouts occurring regularly) we will purchase additional set-ups.
We initially wanted to go with a warmed-up Stripe account, but it had a pretty high cost (17k) and it was EU-based instead of HK/SG-based. Michael suggested if we were willing to spend such an amount to go for 2 or 3 HK stripe accounts and warm them up, this way we'd be able to get more turnover and we'd also have fallback options in case one of the accounts gets taken down. After a bit of back and forth, we got a proposal for two HK stripe accounts but unfortunately, they can only prioritize 1 order right now, so we're starting with 1 account and once we see everything works smoothly (payments flowing nicely, payouts occurring regularly) we will purchase additional set-ups.
Update:
I placed the order (high priority - HK setup) on Monday and performed the payment on Tuesday evening.
I received company information on Wednesday(!).. There was a hiccup, though. I received a message from Michael telling me they needed to use the newly established corporation for an emergency, and I'd receive a different one.
Obviously, I wasn't too happy about that and I did voice my concerns, received a message later that I'd keep the same corp.
Received Stripe 'proxy' site, and all info regarding the Stripe account today (Friday).
I will have to wait 2 weeks before being able to warm up the account as they recommend a 'rest period'.
Everything was pretty smooth so far and Michael has been very helpfull, the support people in the group chat also responded quickly to any issues I ran into with setting up the Stripe account, logging in to the associated mail accounts etc.
Will report back once warming up starts.
I placed the order (high priority - HK setup) on Monday and performed the payment on Tuesday evening.
I received company information on Wednesday(!).. There was a hiccup, though. I received a message from Michael telling me they needed to use the newly established corporation for an emergency, and I'd receive a different one.
Obviously, I wasn't too happy about that and I did voice my concerns, received a message later that I'd keep the same corp.
Received Stripe 'proxy' site, and all info regarding the Stripe account today (Friday).
I will have to wait 2 weeks before being able to warm up the account as they recommend a 'rest period'.
Everything was pretty smooth so far and Michael has been very helpfull, the support people in the group chat also responded quickly to any issues I ran into with setting up the Stripe account, logging in to the associated mail accounts etc.
Will report back once warming up starts.
Thanks for the review of his service, so far only good and positive reviews to read, that's really nice.
We purchased a HK setup and so far the EMI was delivered along with the company ofc. I made sure to ask about the delivery time ahead and also let Michael know that there was no hurry as long as I got a reasonable ETA. All was delivered after around 8 weeks which was great.
The Stripe account we received got banned after a few weeks even though we kept volumes very low and followed all directives on how to use and access the account.
Now we are waiting for some kind of fix, im suspecting either a new Stripe account or another similar gateway. Lets see what they will offer.
Michael and his team have been very helpful although the initial time it took for his team to verify the Stripe account after Stripe had requested a second verification took over a week which might have also been the cause of the account closing due to the due date running out.
As long as they offer another solution we are okay with the outcome and im confident that they will help us in this matter since their overall service has been great!
The Stripe account we received got banned after a few weeks even though we kept volumes very low and followed all directives on how to use and access the account.
Now we are waiting for some kind of fix, im suspecting either a new Stripe account or another similar gateway. Lets see what they will offer.
Michael and his team have been very helpful although the initial time it took for his team to verify the Stripe account after Stripe had requested a second verification took over a week which might have also been the cause of the account closing due to the due date running out.
As long as they offer another solution we are okay with the outcome and im confident that they will help us in this matter since their overall service has been great!
Was it the selfie KYC step that failed, or what exactly did Stripe requested on the account for the additional verification?
Alright, interesting, hopefully we won't run into issues as we have just started warming up and are waiting for the 'selfie KYC' to trigger.
We ordered our first setup with UniqPayments about 11 months ago. It was with an EU UBO and a company in Hong Kong connected to Airwallex.
Overall, the process has been pretty smooth. The team was supportive the whole way, even though there were small delays at times for our second setup bank account. Luckily, it didn’t impact our business much since we always had one working setup during that time. We started slow, followed their guidelines for warming up, set up cloaking, and so far, we’ve managed to process over 1 million HKD.
Michael also offered us a crypto exchange service. We used it and did over 90k in exchanges with a 2.5% rate to USDT from Airwallex in the past 2 months.
So far, we’ve gotten two full setups delivered in Hong Kong, both including Airwallex. Just two weeks ago, we placed another order for two more setups. Honestly, we’re happy with their service, but from what we have experienced, you do have to monitor Stripe account carefully and try to avoid or lower down chargebacks or disputes—those can really cause problems for Stripe based on our past experience.
For context, we’re in the pharma niche in the EU, and it’s been working well for us so far with clients from EU as well.
Overall, the process has been pretty smooth. The team was supportive the whole way, even though there were small delays at times for our second setup bank account. Luckily, it didn’t impact our business much since we always had one working setup during that time. We started slow, followed their guidelines for warming up, set up cloaking, and so far, we’ve managed to process over 1 million HKD.
Michael also offered us a crypto exchange service. We used it and did over 90k in exchanges with a 2.5% rate to USDT from Airwallex in the past 2 months.
So far, we’ve gotten two full setups delivered in Hong Kong, both including Airwallex. Just two weeks ago, we placed another order for two more setups. Honestly, we’re happy with their service, but from what we have experienced, you do have to monitor Stripe account carefully and try to avoid or lower down chargebacks or disputes—those can really cause problems for Stripe based on our past experience.
For context, we’re in the pharma niche in the EU, and it’s been working well for us so far with clients from EU as well.
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Very nice, good to see another person in the pharma niche (and also in EU).
What means pharma? Is this manhood enhancement etc. or are we talking about legal business like www.docmorris.de?
Depends, but usually in this context it's either performance enhancement (could be physical or sexual), prescription, nootropics or other supplements.
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