Well, to be fair EPB had a good reputation for years. The only issue people raised was actually a "pain in the a*s" KYC and AML procedures.
It didn't after press story. That's when a lot of clients withdrew their money as PS said. Basically a bank run happened. Those clients would be celebrating they got out early and are not in this circus.
Sorry but I don't care who the bank is whether its Credit Suisse, SVB, Satabank etc when the negative press or rumors hit (and you have money there you care about) you take your money and run and ask questions later.