Reviews on uniqpayments.net

[redeye]

Our second Stripe account just got banned right after the selfie KYC, it received 2 payments in total.
Uniq told me that this can happen after selfie KYC's, so let's see what they'll do.

Airwallex Payments still running with no issues (for now).

are you into replica, adult or pharma business?

 

[EnlightenedVessel]

are you into replica, adult or pharma business?

Pharma, which Uniq claims to have customers that are in the same niche running setups flawlessly.

 

[kislokan]

Pharma, which Uniq claims to have customers that are in the same niche running setups flawlessly.

If the money site is cloaked properly it shouldn’t matter what biz type it is, stripe shouldn’t be able to see the original source. What dispute types have you been getting? (Eg. Fraudulent, product unacceptable etc?)

 

[EnlightenedVessel]

If the money site is cloaked properly it shouldn’t matter what biz type it is, stripe shouldn’t be able to see the original source. What dispute types have you been getting? (Eg. Fraudulent, product unacceptable etc?)

Not a single dispute was filed on either account.

 

[kislokan]

Not a single dispute was filed on either account.

Must be an issue with the cloaking set up or the kyc docs then.

 

[EnlightenedVessel]

Hi all,

Another update, so far we have been using Airwallex Payments (with HK company) successfully, still warming up though but it's going smooth so far, so it's a good backup for us for now.
They have also provided us with a partner that has a plugin setup to cloak the Airwallex payments, using a Woocommerce plugin and a proxy site, this is working perfectly (credit card only for now, local payment methods added next month)
Checkout using this method is seamless, the user doesn't know the payment is being redirected. I can hook up multiple merchant sites and have a dashboard that has a nice overview of all the transactions per merchant site.

Uniq is looking to provide us a replacement Stripe setup in a different GEO (probably UK or EU) as we have twice encountered issues with the HK setup.

All in all, Airwallex seems to be a good alternative to Stripe so far. I've also been looking at other payment processors together with the guys from Uniq, so I will report back if I can onboard other PSPs and test them.

 

[EnlightenedVessel]

As promised, keeping everyone up to date.

Airwallex Payments are going very smoothly, no issues so far, integration into our stores is also working nicely.
Exchanges to USDT are also very fast, usually within 2 working days the money is transferred into our wallet, everything is handled very professionally.
In terms of customer service, they are doing everything they can to resolve issues, as you all know two HK stripes got banned, they swiftly delivered a UK Stripe this time, I'm still waiting for the EMI to be delivered but I'm sure that this will be arranged.
Even if the EMI takes a while, they can still arrange a solution to receive the payouts from Stripe.

Response times are usually very quick, I do have to remind them about certain things from time to time, but when things are urgent they reply very fast.

Hopefully the UK Stripe will have more success than the HK Stripe's for our business, we will start warming it up next week and will do so only with credit card payments. After a while we will start accepting local payment methods on Stripe as well once everything is smooth.

All in all, we have faced a lot of issues, but the people from Uniq come through every time, Michael has been very supportive and understanding of our complaints and is always actively working with us to find a solution.