Disagree with that, CEO's do not like negative publicity (particularly CEO's of banks given what has happened), matters and complaints tend to get attention and traction when they are in the spotlight. Someone down the management chain who took the descision to withhold customer depsits from been returned will get a slap when the CEO is dragged over the coals in the news.
Question is now that Peter Schiff has presented the evidence from the court document (it is out of his control) so what are you going to do about it? Continue to complain about/to Peter?
I have filled out one of the above complaint forms you posted. I am not sure how effective they will be but I guess it's worth a go.
There are many different types of CEOs. You don't know this particular CEO and how he would react. I see he worked at Allied Irish Bank some time ago. They used to be very progressive and shareholder friendly but I don't recollect this particular guy.
There are times to be combative and times to just hold off and be a little circumspect and patient.
I suspect this is a delicate negotiation phase between our side and Novo banco. I would just hold fire for now.
Of course I could be wrong. As Peter says let's see if anything happens this coming week.