You make a very good point, but the lack of information on the part of EPB/Qenta/Receiver is fueling the uncertainty, so it's normal that at some point customers are going to try to get involved, all that customers have been told is "keep on waiting" that's it, but I think we can all agree on that charging negative rates on Euro deposits, specially when the Euro deposit rate is positive, as well as account fees is inexcusable, and I'm sure it's not Novo bank, it's EPB/Qenta/Receiver, they don't let customers transfer their funds to another bank but they keep deducting money every single day from your account, day after day nonstop, what a way to milk the customers, very dishonest imo.