After careful and thorough review of the information provided, we regret to inform you that due to our internal compliance policies we will be unable to proceed with the process of your personal account full verification. Please be informed that we only support transactions to/from crypto exchanges and do not support peer-to-peer service. Unfortunately, as it is your main main activity we can not provide services to you as well as we have to close your account.
So bad but for that transactions P2P they close the door for you. SeeyaIn my case, the account was denied, Bankera deemed P2P trading as my "main main activity" even when I showed supporting documents (e.g tax return assessment, bank statements, and employment letters) showing that my gross income is from my professional activities and all my full trading history (e.g wallets, exchange statements, brokerage statements) for the last 3 months showing that I only did P2P trading just during a couple of weeks and just with ~$2000
I am not complaining they wasted my time. It's my fault I didn't read it. I am just amazed at a 2021 company that asks clients for 450 eur "application fee" instead of onboarding them and then profiting from their cashflow. Also, it clearly states in the email that "it might not be refundable". So I am paying their employees to review documents that might get rejected? Isn't that what their salaries are forThe application fee is clearly stated on their website.
https://bankera.com/pricing/business-account/
Hello. How I can contact you? For advice on opening an account? Thank you.Soon they are going to implement 2FA in their app, so this SMS issue will be finally resolved.
What format was acceptable ?my full trading history (e.g wallets, exchange statements, brokerage statements)
Yes it is, have been seen by many payment service providers the past 10 years or even moreI am not complaining they wasted my time. It's my fault I didn't read it. I am just amazed at a 2021 company that asks clients for 450 eur "application fee" instead of onboarding them and then profiting from their cashflow. Also, it clearly states in the email that "it might not be refundable". So I am paying their employees to review documents that might get rejected? Isn't that what their salaries are for
strange, no reply from mr @Gediminas ?I cannot find any actual info how documents should looks like (also I will need to explain and walk through data).
Are you in a "conventional industry" as they call it on that page? They have a rather broad definition of high-risk: What Is a High-Risk Industry?@Gediminas mind explaining why the hell we have to pay 450 EUR if it clearly states the application is free for EEA countries? We applied for a business account and are incorporated in Malta (EEA).
I accidentally read "jurisdictions" instead of "industries". My bad!Are you in a "conventional industry" as they call it on that page? They have a rather broad definition of high-risk: What Is a High-Risk Industry?
@Gediminas is E-Commerce considered to be high-risk?
I am curious what do they mean by forex in the class A ? Is it investing your own equity in forex or proposing forex trading to third party clients?
Thanks for your quick answer !It means business related to forex. If you trade with your own funds, that doesn't count.
Just done so.Depends on what you sell, your structure, etc. If you wish, send me an email and provide more info.
in another thread (which I don't remember which one it was) he admit that he had a close relationship to Bankera and that he has options to help.I mean, in which way could you potentially increase chances to establish a stable partnership with them?
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