Account details of sender of money in Germany

#3
Oh ok. Thanks. My friend sent money to Currencyfair DE IBAN account which is a pooled IBAN account but forgot to put the reference for them to identify the payment and update on his account

But Currencyfair is not a Bank , they collect clients fund using another bank,

Now they are asking him for payment screenshot showing his name and sending account details for them to allocate the fund

Why should they ask him for it if they can see it in their bank deposit details ?

Unless they cannot see it because they are not a bank in the proper sense.

What do you think
 
#4
You already answered your own question, they are not a bank and that's why they may not see it. I don't know who they are, where they are or what they are. But I can see complete details of incoming transfers in my banking in the retail bank.
 
Reactions: uranium and Forester
#5
Probably they can't see all payments to the accounts and can only request information with full information with Iban and full name . Maybe they are limited by technical or some Data privacy stuff .
 
#6
Ok. That is what I guessed
Because others like Currencies direct and Moneycorp also does the same any time one misses the reference aa they collect fund from another bank through a Pooled IBAN account which they give to everybody
 
#7
#8
I find it very surprising that an EMI these days doesn’t have the capability for its own IBAN numbers. Using pooled IBAN numbers feels completely outdated; I saw that back in the early 2000s, before EMIs and neobanks existed.
 
#10
nansunn said:
Yes its true. I think they work more as a currency exchange and money transfer operators than actual EMI
Click to expand...
If you mean that they are not “a bank-like” EMI offering dedicated IBAN multicurrency accounts, cards etc. then you are correct
Otherwise, they possess a licence which corresponds to EMI licence.
 
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