Account details of sender of money in Germany

[nansunn]

Hello.
Good morning all
I am wondering, pls do you know if Banks in Germany can see the account details and name of someone who sends money to your bank account in Germany

Thanks

 

[EliasIT]

Of course they can

 

[nansunn]

Oh ok. Thanks. My friend sent money to Currencyfair DE IBAN account which is a pooled IBAN account but forgot to put the reference for them to identify the payment and update on his account

But Currencyfair is not a Bank , they collect clients fund using another bank,

Now they are asking him for payment screenshot showing his name and sending account details for them to allocate the fund

Why should they ask him for it if they can see it in their bank deposit details ?

Unless they cannot see it because they are not a bank in the proper sense.

What do you think

 

[EliasIT]

You already answered your own question, they are not a bank and that's why they may not see it. I don't know who they are, where they are or what they are. But I can see complete details of incoming transfers in my banking in the retail bank.

 

[aniglo22]

Oh ok. Thanks. My friend sent money to Currencyfair DE IBAN account which is a pooled IBAN account but forgot to put the reference for them to identify the payment and update on his account

But Currencyfair is not a Bank , they collect clients fund using another bank,

Now they are asking him for payment screenshot showing his name and sending account details for them to allocate the fund

Why should they ask him for it if they can see it in their bank deposit details ?

Unless they cannot see it because they are not a bank in the proper sense.

What do you think

Probably they can't see all payments to the accounts and can only request information with full information with Iban and full name . Maybe they are limited by technical or some Data privacy stuff .

 

[nansunn]

Ok. That is what I guessed
Because others like Currencies direct and Moneycorp also does the same any time one misses the reference aa they collect fund from another bank through a Pooled IBAN account which they give to everybody