Xapo Bank Real Deal or Total Steal? Unveiling the Truth Behind the Buzz: Share Your Experiences Now!

[Why]

Has anyone used their service? Any feedback? Are they legit or yet another scam?

 

[jafo]

strange they want to ruin their business like this!

Compliance officers are usually NOT even in the same building as sales/account executives.
You think we hate compliance officers?
Sales/account executives hate them with a passion!
They directly influence their paychecks!
Compliance officers are scumbags! Lowest of the low!
Can't wait for them all to lose their jobs and become homeless!

 

[lory]

Compliance officers are scumbags! Lowest of the low!
Can't wait for them all to lose their jobs and become homeless!

I'm not sure you can refer to them like that; they're just doing their job. But if it ever came to that, and they became homeless, they could always get a job as described many times in the mentor group.

 

[jafo]

they're just doing their job.

That "excuse/cop out" did NOT work at the Nuremberg trials...I think we've also evolved since then!

Also, they're NOT being held responsible for the consequences of their actions! They should OWN their decisions in broad daylight and in public...just like the transparency they request of "others."
Source: Unemployment and Early Cause-Specific Mortality: A Study Based on the Swedish Twin Registry.

 

[dany]

It seems that IBKR stopped processing GBP/EUR withdrawals coming from my account Xapo as Gibraltar is now a "restricted" country and I have no connection with it. It lasted 10 months.

Now I'm dealing with their compliance, hopefully there'll be no problems with USD deposits. I'll try next week and report my experience here. Honestly it's also time to explore some alternatives since I'm not in the mood to pay 1000$ annual fee.

also EURO withdrawals ? you're sure?

 

[RobertNozick]

also EURO withdrawals ? you're sure?

Haven't tried recently but they stopped processing my EUR deposits few months ago. Transfers simply get refused immediately.

 

[dany]

Haven't tried recently but they stopped processing my EUR deposits few months ago. Transfers simply get refused immediately.

that is a very bad sign...!!!!

 

[PinkCat]

Can anyone confirm there is no SEPA transfers out of Xapo right now?

 

[drolive0]

Can anyone confirm there is no SEPA transfers out of Xapo right now?

I have never tried it, but in the app, I see the "Euro transfer" is available and is a SEPA transfer. I think you cannot hold euros with Xapo, so that they should convert USD or BTC to EUR first.

 

[lavel]

Has anyone used their service? Any feedback? Are they legit or yet another scam?

I have been using them back intime, now I have no use for them any longer and using a card I bought from service provider on OCT.

 

[CyberZero]

Can anyone confirm there is no SEPA transfers out of Xapo right now?

I paid a bill with sepa a week ago without any issues

 

[lory]

I paid a bill with sepa a week ago without any issues

We need to know this week, since it looks to be a new situation with Xapo !

 

[cobewi8981]

Delayed withdrawals announcement. Is this a cause for concern?

 

[lory]

Delayed withdrawals announcement. Is this a cause for concern?

Of course it is, no one like delays!

 

[Meta]

I tried to register a week ago. So far their "automatic" process could not verify my address, then they would not accept two different proof-of-address documents. I've asked the support regarding that and they were slow and useless. I mean, one does not usually expects good service from banks nowadays, but online-only non-retail bank should be a bit better than average.

Is it normal for them to take four tries before answering a support inquiry (I guess I will stop my application then) or it was just a bad week for them?

 

[lory]

Where do you live, country ?

 

[Meta]

For other who try to register: the app doesn't work with PDFs. It just uploads the first page. So if you have translated notarized bill, Xapo would see only the first page (without translation, notary stamps etc) and reject it.

Where do you live, country ?

Sir, with questions like this you could work as a bank service representative. Indeed they have asked me that.

Support was not helpful at all. Reluctant to pay them a thousand just to try...

 

[cuno]

Have you asked their support for help with uploading the PDF, or asked if you can send it directly to them? It's also a way to find out how responsive their support is, or if the company is completely inactive in that part of the business!?

 

[lory]

I tried to register a week ago. So far their "automatic" process could not verify my address, then they would not accept two different proof-of-address documents.

I had similar problems with coingate, maybe they have implemented the same unstable verification system.

 

[Meta]

Have you asked their support for help with uploading the PDF, or asked if you can send it directly to them? It's also a way to find out how responsive their support is, or if the company is completely inactive in that part of the business!?

Before I understood what was wrong, I was asking them. They were slow and not helpful. Looked at the first page of this thread (all good reviews) and decided to give it a try anyway. Paid the fee, ordered the card. According to support it will be shipped in 10 business days...

 

[PinkCat]

has anyone tested recently if their sepa wires work though?