Hi @dany !
Hey @GF150, I hope you’ve received a response by now. If not, please send a brief message to traffic@wallester.com with details on how we can identify your case, and we’ll check it on our side.Dear Wallester team,
Thank you so much for your clarification. Yes, if both first and third-party transfers can be received, that's fine.
Now, as I had written previously, a couple of weeks ago, I sent you an e-mail with just a handful of basic questions
in order to figure out if you had a suitable standard solution for me (I didn't have the above information yet).
I didn't get any answer so far. Was that an accident or you don't answer e-mails at all ? TNX!
Hi @lagloriacubana!Have you finally lifted the ban on loading Revolut and other apps with the card? I had an account back in the day but I think it was closed because I didn't update the KYC (as I had lost my phone number used to open the account). But it might be worth it to look at it again if you allow SEPA-IN and Loading Revolut etc. with it.
Thanks for sharing this, @DollarDogFast and easy KYC not really... @Wallester just asked me to literally ship notarized documents from the other side of the world to estonia...
Never seen anything like this.
So I did five days ago. Sadly, I wasn't more successful than the first time. Something is definitely wrong with Wallester's communication. Otherwise, could I be the only one not getting a reply ?Hey @GF150, I hope you’ve received a response by now. If not, please send a brief message to traffic@wallester.com with details on how we can identify your case, and we’ll check it on our side.
Thank you.
My KYC Completely stuck as the agent do not offer what they asked, making it basically impossible to open an account with Wallester. (Opened multiple accounts with other EMIs without this kind of issues)Indeed, KYC and onboarding in the majority of cases are pretty smooth, but sometimes extra steps are needed.
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