Start writing a complete truth.
Freezone company is not tax free if:
- Company does not have a real office
- Company does not have a real staff
- More than half of decisions of director/directors is made outside of UAE
- More than half of suppliers are from outside of UAE
- Company is formed for tax optimization only
- Company has customers in UAE which are not in a freezone (mainland customers)
No freezone has authority to set any tax rules. Rules are set by the law only. Federal tax authority can issue explanatory acts.
I understand that the most of your customers are people who just form a company in IFZA by using your service, obtain visa, open
bank account and use it all for tax fraud in a high tax country or at least wealth hidding. The most of them just use it for
crypto withdrawal to fiat without legal
tax reporting in a country where they reside in reality.
Just accept actual situatuon and say truth:
UAE is not willing to close eyes on all of this shady companies / residents any more. I understand, it will harm your business a lot. But that is how it is.
Law was published and is valid. There will be no more explanatory acts from FTA nor Ministry.
Telling that there is something ubclesr is not a truth. You are just trying to buy some time for your falling business this way.