Reviews on uniqpayments.net

gentlemen said:

17/3 update:
I received my account from them, and started the warmup process from their recommendations, and didn't get any disputes or claim backs from the customers. After around 2,5 week, we received a verification request of the account, to validate the "type of business" and provide some "proofs" like invoices etc.

I reached out to them, but they didn't manage to solve it.

This happened 7/3, I was promised a replacement setup from them. And they said around 1 week. I haven't received any replacement yet, but was told yesterday that it will be delivered in the coming week.

They also offered me a "better more stable setup", with Hong Kong based company, but then it would cost around 4500 USD, but I said I wanna try first the replacement setup, which also would told to be stable when I purchased it.

The payout from Stripe to Payoneer worked well, and the contact provided from them did the exchange for 2,5% from USD/EUR to USDT (TRC20), and are a really good contact. But he's only working with Payoneer exchange.

So, so far I don't have a working and active setup. And I got some money locked at the stripe account for 6 months.

But Michael has at least be the one who's very supportive and provide good communication. So I hope they will solve it, and we can find a stable setup.

I will get back with a new update when I received the new setup.

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Thank you for sharing your feedback with us. We understand there have been some hiccups lately, especially with verifications due to changes in Stripe's process. This led us to pause new setups temporarily. But I'm happy to say we've upgraded our system, and verifications are smooth sailing now.

Regarding the issue you mentioned as the ban reason, it's an appeals process after the ban, not a verification wich leaded to the ban itself. And unfortunately it's not possible to appeal it successfully in any way, it's pretty useless form.

It is essential to mention that no account is entirely immune to being banned. We strive to offer high-quality setups that undergo selfie verification and pass business verification, but it's a two-way road where both we as the provider and the merchant are responsible for the outcome in the long run.

We're keen to keep our partnership going strong and make sure you're satisfied with our service. Expect an update from our manager soon to iron out any remaining wrinkles!

Thanks again for your feedback, and we're looking forward to keeping things running smoothly for you.

MichaelUniq said:

Thank you for sharing your feedback with us. We understand there have been some hiccups lately, especially with verifications due to changes in Stripe's process. This led us to pause new setups temporarily. But I'm happy to say we've upgraded our system, and verifications are smooth sailing now.

Regarding the issue you mentioned as the ban reason, it's an appeals process after the ban, not a verification wich leaded to the ban itself. And unfortunately it's not possible to appeal it successfully in any way, it's pretty useless form.

It is essential to mention that no account is entirely immune to being banned. We strive to offer high-quality setups that undergo selfie verification and pass business verification, but it's a two-way road where both we as the provider and the merchant are responsible for the outcome in the long run.

We're keen to keep our partnership going strong and make sure you're satisfied with our service. Expect an update from our manager soon to iron out any remaining wrinkles!

Thanks again for your feedback, and we're looking forward to keeping things running smoothly for you.

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Hi!

Regarding the issue, its not like you're saying though. It was a verification request for providing proof about the type of business, through invoices or similar. But your team told me, its not possible to bypass. And after a couple of days after not providing it, it was closed.

And we kept the recommended warmup process, and has no disputes, no meta information that is not correct, named the packages of the product from your recommendation. So I just want to emphasize it has at least nothing to do with how we handled the account.

But I'm looking forward for the replacement setup, and hopefully to be able to keep on working with you during a long time!

And as mentioned before, I highly appreciate your support and that you've been very service minded.

Purchased a setup February 6th after a good and thorough discussion. I STILL have not received delivery yet. Every time I follow up there are delays, and the delivery date keeps getting pushed back.

For a long time I was looking for a good setup and wanted to have HK company with stripe account based from HK. Firstly I tried to do thorough my Supplier from China however that didn't really work out because even though you have a HK company, its not enough to create a stripe account succesfully at least not a long term setup. With my friends recomendation I wanted to give a try for Uniqpayments. I was so skeptical in the beginning but once they provided clear instructions and insights. I knew I was in the right hands and these guys know what they're talking about. Learned so much from the proces and now I know exactly how to use a Stripe account in a proper way thanks to them. The delivery took 3-4 weeks and resuired some patience however its defintely worth it in the end.

Update 6/4:
When I became a customer, they only had one kind of setup, which was "UK Stripe account". They told me that setup is not stable anymore, so I was offered a HK Company with Stripe setup, but for an additional fee. I told them I don't wanna pay even more, since I was promised a stable setup from the beginning. And if something has changed, I would highly appreciate to get a replacement with new stable setup, for the same amount that I paid from the beginning.

I provided a nominee myself for the company, to speed up the process. And I was told 1-2 weeks for setup. Now I'm waiting since a week ago, for the new setup and crossing my fingers that I will get it soon. Michael has been very good and service-minded like always, so I hope it continues like that.

Will get back as soon as I have some new information again.

gentlemen said:

Update 6/4:
When I became a customer, they only had one kind of setup, which was "UK Stripe account". They told me that setup is not stable anymore, so I was offered a HK Company with Stripe setup, but for an additional fee. I told them I don't wanna pay even more, since I was promised a stable setup from the beginning. And if something has changed, I would highly appreciate to get a replacement with new stable setup, for the same amount that I paid from the beginning.

I provided a nominee myself for the company, to speed up the process. And I was told 1-2 weeks for setup. Now I'm waiting since a week ago, for the new setup and crossing my fingers that I will get it soon. Michael has been very good and service-minded like always, so I hope it continues like that.

Will get back as soon as I have some new information again.

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when did you became there customer?

I read the entire follow-up, but I would like confirmation if the service is really operational and if anyone else here could give more feedbacks..

Sols said:

They seem to deliver but not always exactly what was initially agreed and they often take several weeks longer than initially communicated. Incomplete orders that take further days/weeks to finalize.

Overall seems amateurish. Probably an OK low/mid-tier provider. They need to straighten things out a lot to become a meaningful provider. In the meantime: exercise caution with them, don't spend money you need for something else, and don't use them for anything time sensitive.

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Thanks for your detailed review.

I purchased from them a very long ago, I remember it was last year somewhere around April. I got the bulletproof package which included the website + stripe + EMI set.

The account get delivered in about 2-3 weeks and I started taking payments on it but got hit with the ID verification. I though the account will go down the drain but since they had access to the nominee they help me bypass the verification and it was all good.

Then after a few payments I had the same problem as stripe is really strict with the verification process and then they wanted to review the website and other things, which they did and the account was back to normal and I can take the payments without any issue so far and still going strong till date.


And to mention, I ordered 2 more accounts as needed a backup and ordered 2 accounts off them this year around January 2024 but unfortunately they got banned and the reason was stripe just blocking accounts left and right and even after the verification they still banned the account.

I signed up for one of my web designing business with all real details and they banned it too, so I thought maybe stripe is strict with the new sign ups lately.

I was offered a replacement for the 2 banned accounts and got one last month and took a few payments and it has been okay so far, and the stripe asked for verification and their support team (Denis and Kostia and the other people) helped me through quickly and bypassed the verification. But I will keep you guys posted again just regarding the current account and also plan to get the new one with the HK setup as they said it is stable.

I might order one next month (HK setup) from them and see how it goes and will be posting any updates here.

So far, their support is amazing and quick responses and really helpful and would highly recommend getting in touch with Denis and their team who helped me through the verification.

premiumuk said:

And to mention, I ordered 2 more accounts as needed a backup and ordered 2 accounts off them this year around January 2024 but unfortunately they got banned and the reason was stripe just blocking accounts left and right and even after the verification they still banned the account.

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what's delivery time for the accounts you ordered?

bountymounty said:

what's delivery time for the accounts you ordered?

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They took around 3 weeks to deliver the accounts.

premiumuk said:

They took around 3 weeks to deliver the accounts.

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sounds reasonable

shanawan said:

when did you became there customer?

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In the middle/end of January.

What's the total cost of the HK setup? What's included in it, and what are the annual maintenance costs?

gentlemen said:

In the middle/end of January.

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You are still satisfied with their service?

I made payment and process began early February for HK setup

Middle of March Stripe account and proxy site was provided, with no bank account

Was told issues with setting up bank account and to wait

Uniq had contacted stripe 3 times using proxy site email and stripe account customer service to inquire about connect foreign bank account to the HK Stripe

Stripe account was closed due to "routine review" and "high level of risk" as per Stripes correspondence end of March

Uniq has said they will dispute, or provide replacement

Am still waiting patiently

I would tread carefully with this provider and I will update you all at a moments notice once I have received an update. It is not professional nor should a service be advertised here when the provider is testing and troubleshooting at their clients expense

saints said:

I made payment and process began early February for HK setup

Middle of March Stripe account and proxy site was provided, with no bank account

Was told issues with setting up bank account and to wait

Uniq had contacted stripe 3 times using proxy site email and stripe account customer service to inquire about connect foreign bank account to the HK Stripe

Stripe account was closed due to "routine review" and "high level of risk" as per Stripes correspondence end of March

Uniq has said they will dispute, or provide replacement

Am still waiting patiently

I would tread carefully with this provider and I will update you all at a moments notice once I have received an update. It is not professional nor should a service be advertised here when the provider is testing and troubleshooting at their clients expense

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Dear @saints

Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you've experienced during the registration process for your HK setup. Please know that we've been actively working to resolve these issues and have been in contact with our insiders and banking partners to rectify the situation.

We understand your frustration regarding the delay in setting up the Airwallex account and the subsequent closure of your Stripe account due to routine review and perceived risk. We tell our clients from the beginning that MIDs can be blocked, and whatever provider you pick, this situation could happen, the only thing is that other providers will not provide you with the free replacement as we do. Currently, with 63 setups we handled for HK, only 2 have been blocked so far.

Unfortunately, there are factors beyond our control that can occasionally impact the registration process, leading to unforeseen complications. However, please rest assured that we are committed to providing solutions and have successfully secured several replacements for other clients facing similar challenges, currently, we managed to open a few Airwallexes for the aged companies.

Your satisfaction is of utmost importance to us, and we're dedicated to resolving your case as quickly as possible. Please reach out to me via Telegram or on the forum so we can address your concerns directly and work towards a resolution faster. We are ready to provide you with a discount and some more special offers as of act of apology.

Sincerely,
Michael

Choosing7269 said:

What's the total cost of the HK setup? What's included in it, and what are the annual maintenance costs?

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The total cost is $3900, which includes the Company Statutory Document + UBO details, direct contact if needed, Selfie Verified Stripe Account + Proxy website + our custom API integration to cloak the website. Support team, including technical specialists in the chat.

If you don't require a proxy website and cloaking from our side, the cost would be lower.

Currently, we also offer solutions :

Estonian Company + Estonian UBO + Verified Stripe $3000- 3500

Latvian Company + Latvian UBO + Verified Stripe $3000 - 3500

Personal Verified Stripe Account with more limitation $2500

UK also, but it's quite risky at the moment, with the lowest cost of registration.

We provide instructions on how to properly use such a setup and how to exclude all the potential risks based on our 6 years of experience working with Stripe. The price includes free replacement in case of blocking if we see that you followed the instructions that we provided along with the setup and your Charge Back rate was under 1% when the ban occurred. In case you got blocked, with other conditions, we would still provide you with a discounted rate for the new Merchant Account.

As of our experience, the most stable setup is an HK company + Airwallex, with 63 setups delivered for the past 6 months, only 1 got blocked, recently we had some issues registering the Airwallex banking but resolved it at the end of last week.

Also, we provide help and consultations connecting you with other payment providers as we have partners - insiders in other European Payment Gateways for high-risk. Depending on your CB rate and other factors we would evaluate the risks of your business connected to Stripe and associated with blocking the Merchant account, and based on that we will recommend you the most relevant payment gateway.