Very Bad Business Ethics
I signed up for a product called "Jetform" less then a month ago. Little did I know that "Plimus" was as bad as they are. From a customer point of view. As I was viewing my account statement online I saw that the bank charged me $0.30 cents. This charge was from the bank (My bank). When I investigated this charge I found that we where being charged the extra fee since "Plimus" processed my order in EU. Even though this order was paid within the US. Here is where it is really missed up...
JotForm was created (presumably) by "Interlogy".
Interlogy is located in NY. "Plimus" is located in CA. Yet "Plimus" FIN number is EUxxxxxxx.
When I called "Plimus" I asked the question, "Why are you guys processing transactions outside the US when the product was bought within the US and your company is located within the US?". I was told, "I don't know. You will need to call your bank as far as the charge is concerned." When I asked to speak with a supervisor, I was told, "They are unavailable." I was also treated very rudely by the female representative. When I went to call "Interlogy" I just heard the phone ring and then a message saying they where unavailable at that time. You could not leave a message or anything.
If you see these two companies RUN AWAY! I personally could careless what others want to feed you, but I know I will be RUNNING AWAY! I will never do business with any company who uses these two companies ever again. Paypal is your safest bet.