They provide debit card non-EU countries, but support much worrse and their application has many bugs. If I could I choose Nexo.What is the added value compare to Nexo for example?
Does Nexo offer similar service ?They provide debit card non-EU countries, but support much worrse and their application has many bugs. If I could I choose Nexo.
You get a personal iban in IrelandWhat is the added value compare to Nexo for example?
Same happened with me, EU citizen and resident, they rejected my application, after a few months later I tried it again with a different email and phone number, same outcome.Strong EU passport holder, got rejected. Its the first time I got rejected by an EMI and I got a few of them.
"Regrettably, after careful internal consideration and in strict adherence to our compliance policies, our team has determined not to approve your profile at this time. "
Anyone had the same outcome ?
Nebeus has officially received FCA approval to acquire a company with an Electronic Money Institution (EMI) license and the prestigious Principal Membership with Mastercard.Yes Nebeus and Nexo KYCd me, I had to show a business I own and I provided my tax returns. Nothing too cumbersome.
I somehow got my money back, but they kept spamming me with emails. I even had to file a spam complaint. I don't recommend getting involved. Maybe they will make a couple of transactions and when they see a large amount of money they will flood you with meaningless questions. Even if you clearly answer everything, it is not a fact that they will release the money. You will receive emails from them in the style that we are working on it, we understand, but we need time and so on. Well, if it's for small amounts and you're not sorry for your time, you can try itAny new/other experiences with them?
Thinking about giving it a shot as I just found I had an account; I received their newsletter on one of my emails.
Their offering is pretty wide (staking, another IBAN - you can never have enough, and integrated exchange), and they have acquired Dzing, so they will have more freedom with the services.
Do you ever manage to connect to a customer service rep?I have been using this service for more than a year, and everything has been good.
Yes, yesterday. All ok.Do you ever manage to connect to a customer service rep?
How do you contact them?Yes, yesterday. All ok.
Login to account > Live Chat > Talk with support (answer in 10min), they create ticket, next day 5 emails about problem and resolve (technical problem from me side).