Do you have to verify your account somehow in order for the mail forwarding to be activated?
PS: @Admin I will open a nea thread for the same if I have more questions.
I called them today over the phone... they said they will sure ask for an ID or Passport copy. For address verification, it depends on the local dealer in each country. So you will have to contact the local dealer of Aramex at your country. Their address is here: https://www.aramex.com/
But again, if they are going to deliver a package to you, they will know your real physical address. Otherwise, the package will go somewhere. They do not offer mail scanning service.