Since my original message, I have sent a wire out - and it was pretty straight forward - 24 hours later, the money was in Europe. Can save the outgoing info for next time.
I also want to amend my original message as well - I would agree with the others here about the high fees. I have since opened other foreign accounts and am shocked how low some of the incoming fees are. I also found a local domestic bank that sends wires out at a fraction of the cost so saving a bit of money now.
That being said, nothing wrong with EPB for savings, though you don't make any interest.
The brokerage platform - I have had a chance to use it in the past few months and I am revising my original opinion as well. It is actually a bit clunky in terms of how it reports DRIP transactions and withholding taxes.
Some things I hope to see EPB improve on: 1) the interface for transferring between accounts - sending a message to the bank to initiate a transfer seems really backward. Also, it would be nice for them to have just name and password instead of that capcha phrase. Mobile banking would be also welcome.
But in terms of reliability - wires in and out (at least non-US currencies), it is good. Fees aren't great, but no problems thus far. Personal assigned private broker is excellent. I also like their recent messages that introduce different facets of the bank.
I also want to amend my original message as well - I would agree with the others here about the high fees. I have since opened other foreign accounts and am shocked how low some of the incoming fees are. I also found a local domestic bank that sends wires out at a fraction of the cost so saving a bit of money now.
That being said, nothing wrong with EPB for savings, though you don't make any interest.
The brokerage platform - I have had a chance to use it in the past few months and I am revising my original opinion as well. It is actually a bit clunky in terms of how it reports DRIP transactions and withholding taxes.
Some things I hope to see EPB improve on: 1) the interface for transferring between accounts - sending a message to the bank to initiate a transfer seems really backward. Also, it would be nice for them to have just name and password instead of that capcha phrase. Mobile banking would be also welcome.
But in terms of reliability - wires in and out (at least non-US currencies), it is good. Fees aren't great, but no problems thus far. Personal assigned private broker is excellent. I also like their recent messages that introduce different facets of the bank.