Thanks Peter for keeping us informed on this platform.
I have a question about EPB customers holding shares in one of the mutual funds.
I requested to liquidate my holding in the Gold and
Precious Metals fund so I could make the one last outgoing wire to opt out (it had to be done this way).
This request was not granted because it was “a management decision” to wait with selling the customers positions in these funds. As a result I could not make the final outgoing wire.
The questions:
1. Why was my request to sell not honoured?
2. Can I still opt-out so I will receive all my funds hopefully by oktober?
3. Who is handling the selling of my shares in the fund?
4. When can I expect the selling of my shares?
5. Can I still make the last outgoing wire after this so I can opt out or am I forced to do it after migration to Quenta?
I have asked the EPB several times about this matter but the only answer I get is that it is a management decision and “we will escalate” with no further follow-up.
If there are more customers on this platform with the same experience please also reply just to know I am not the only one.