Does anyone tried sogexia EMI account?

[Saka11]

is this provide uniq.e i.ban for personel account?

 

[Sergio]

Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login ?

Is this normal has anyone of you had the same problem?

Yesterday I opened an account I found myself wrong. So many problems, account open, paid Mastercard with another card, sent my IDs. After an hour I received an email from the support that told me that my identity document was false and that they sent it to Interpol. I sent him a very hard email addressing what they wrote. I tried to call in Madrid but no one answers. I think Sogexia is an online scam. I have definitely lost 9.90 € of the Mastercard. But everyone must know that this is not a serious bank.

 

[Sergio]

Bonjour M. Sergio,

Nous sommes au regret de vous informer que le surclassement de votre compte SmartPay a échoué pour la(les) raison(s) suivante(s) :

Carta didentita inte.jpg : Fraud - forwarded to Interpol<br/>Carta ddidentita.jpg : Fraud - forwarded to Interpol<br/>Luce.jpg : Fraud - forwarded to Interpol

Nous vous recommandons de bien relire la liste des documents acceptés et critères de validité en vous connectant à votre compte en ligne, rubrique "Surclassement", puis de télécharger à nouveau vos documents rectifiés.

Cliquez-ici pour accéder à votre compte et envoyer de nouveaux documents

Nous restons bien entendu à votre disposition pour toute demande complémentaire.

Bien cordialement,
Votre Service Client Sogexia

 

[Internationaloff]

Yesterday I opened an account I found myself wrong. So many problems, account open, paid Mastercard with another card, sent my IDs. After an hour I received an email from the support that told me that my identity document was false and that they sent it to Interpol. I sent him a very hard email addressing what they wrote. I tried to call in Madrid but no one answers. I think Sogexia is an online scam. I have definitely lost 9.90 € of the Mastercard. But everyone must know that this is not a serious bank.

Did you use REAL or FAKE Docs?

 

[Spinat]

I have tried with both fake and real docs it's the same like @Sergio and OP say.. no answer what so ever!

 

[Sergio]

Did you use REAL or FAKE Docs?

Only real docs.
Regard

 

[Internationaloff]

Only real docs.
Regard

Try with notarized copies of Docs.

 

[Sergio]

War is war
Sogexia |

Regards
Sergio

 

[Sergio]

Blog and Blog and Blog
Sogexia must disappear

 

[Internationaloff]

Blog and Blog and Blog
Sogexia must disappear

Keep Calm and carry on.

 

[clemens]

Yeap, you're right. I had to say "fees". My bad

Thanks for your review

 

[suzy]

I have only read bad reviews about this company and it seems they don't respond to any support tickets.

 

[Caporaso and Partners]

I have a client which Sogexia freezed the account and closed the internet banking. They do not respond emails. Do any one have a better way to contact them?

 

[David97255]

Sogexia give iban from refaels bank in uk.
For business purpose you can receive maximun 80k euros per month.
If you receive 1 euros more it will be automatically rejected.
They have bad customers support.
They are closing account withoit informing and when you get the " invalid id or password" it means they have blocked your account. Dont try to send mail or telephone cuz they will never answer you.

 

[Caporaso and Partners]

Sogexia give iban from refaels bank in uk.
For business purpose you can receive maximun 80k euros per month.
If you receive 1 euros more it will be automatically rejected.
They have bad customers support.
They are closing account withoit informing and when you get the " invalid id or password" it means they have blocked your account. Dont try to send mail or telephone cuz they will never answer you.

So they still the money?

 

[David97255]

I hate using this word. But i have a little amount stucked there ( 2700 euros)
No access to account because it s blocked. No answer to mail or phone.
They blocked the account since november 2017.
They are in France Lyon.

 

[Caporaso and Partners]

I hate using this word. But i have a little amount stucked there ( 2700 euros)
No access to account because it s blocked. No answer to mail or phone.
They blocked the account since november 2017.
They are in France Lyon.

Yes I ahave a client in the same situation and they do not answer. I will be forced to deposit a claim to the Financial Authority

 

[Milky Moon]

Yes I ahave a client in the same situation and they do not answer. I will be forced to deposit a claim to the Financial Authority

The Fédération Bancaire Française has a Médiateur in place, whom you can contact at Fédération Française des Bancaires, 18 rue La Fayette, BP 151, 75422 Paris, Cedex 09 or e mail at [email protected]. (Sogexia is an EMI not a Bank, but they should be able to point you to the correct institution).

Maybe contact the AMF Ombudsman:
Ombudsman's annual report

 

[Caporaso and Partners]

The Fédération Bancaire Française has a Médiateur in place, whom you can contact at Fédération Française des Bancaires, 18 rue La Fayette, BP 151, 75422 Paris, Cedex 09 or e mail at [email protected]. (Sogexia is an EMI not a Bank, but they should be able to point you to the correct institution).

Maybe contact the AMF Ombudsman:
Ombudsman's annual report

Thanks

 

[bogislaw]

They kept the 9.90 Euro I paid for the card and replied:
Bonjour, Notre service conformité a décliné définitivement l'ouverture de votre compte. Nous ne pouvons donc malheureusement pas procéder à l'ouverture de votre compte afin de nous conformer aux exigences réglementaires en vigueur. Nous restons à votre disposition pour toute demande complémentaire. Bien cordialement
Worst bank ever!