Where are they registered, staff operating from and regulated firstly?
Do you have a URL for this service provider and who are the "both people" you know?
"There are different opinions on the location of HitBTC headquarters. In the ‘Contact’ section of the HitBTC website, the company specifies two addresses (Chile and Hong Kong). Nevertheless, some sources name Denmark and Estonia as the residence of HitBTC. On the Privacy Policy page from the HitBTC website, the company indicates one of its addresses on Malta. As you can see it’s quite hard to figure out what’s the exact location of the company’s headquarters."
Thank youlol....I think you have answered your original question with the above. If you have no idea where the company is actually based and staff operating from or even where it is regulated AVOID like the plague.
Can I ask you what you think about a exchange located on BVI, British Virgin Island?
I am surprised HitBtc did not exit scam yet (maybe selectively)
I never had any problems with them other then the delayed withdrawals that had my heart racing.
But I do know of people who were hacked or funds missing from them. I think if you cause problems or rich, they will take it. Otherwise its a good exchange.