Blackcatcard migration - difficulties with incoming/outgoing SEPA transfers

[octnick]

Yes, incoming and outgoing. Ongoing... I'll report.

 

[Brillo]

BCC hast restored SEPA functionality today. At least for me. Finally...
It's a collective account with a mandatory personalised reference field. SCT inst isn't implemented yet. I'm testing it now.

Do you have a private or corpo account?
Nothing here as corporate. Only lies for 6 months

 

[DeepDrilling]

very good. But is it a private account not a business account you're using?

 

[octnick]

Private.

 

[octnick]

Transfer times:

19.09.2024 10:47	20.09.2024 13:36	Blackcatcard	My Bank	26:49
19.09.2024 10:34	19.09.2024 14:50	My Bank	Blackcatcard	4:16

 

[Brillo]

Transfer times:

19.09.2024 10:47	20.09.2024 13:36	Blackcatcard	My Bank	26:49
19.09.2024 10:34	19.09.2024 14:50	My Bank	Blackcatcard	4:16

Nice. Hopefully I get mine soon in my corporate account... but I guess it will never happen, not before 2025 .

 

[cobewi8981]

Did BCC restore SEPA for somebody else? Private or corporate.

 

[Brillo]

Did BCC restore SEPA for somebody else? Private or corporate.

No way...

 

[russelw65]

No still waiting. No new IBAN..... been waiting for 4 months

 

[Brillo]

Since today, my card is not working anymore... Again... Are your cards working?

 

[JohnnyDoe]

Since today, my card is not working anymore... Again... Are your cards working?

It’s dead. Rip blackcatcard
Take out your money via crypto (Only available through the website, not working on the app).

 

[octnick]

Mine is working, just used to top up my ZEN account.

 

[Brillo]

It’s dead. Rip blackcatcard
Take out your money via crypto (Only available through the website, not working on the app).

I know, that's what Im doing since months but it was a corporate account so I can't use crypto feature and I was moving out money with card payments to Revolut.

Mine is working, just used to top up my ZEN account.

I was doing that too, everyday since 2 months but from today. It stopped working. I went to ATM to try to withdraw money and I get " card is blocked"

 

[octnick]

Did you contact their support?

 

[Brillo]

Did you contact their support?

have you ever tried to contact them? If so, then you already know why I laugh lmao

 

[octnick]

I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send me a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.

 

[Brillo]

I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send be a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.

I mean, yes of course I contacted them but since 8 months , the answer is always the same: "we forwarded your request"
Last time the card issue was for everyone and it got resolved after weeks.

This time, as you confirmed... Apparently is just for me...

 

[Brillo]

I know what you mean, but what other options do you have? At least they are responding and they normally do it timely. My card had been blocked some months ago. The support told me that the card was defective and that they would send me a new one. Miraculously, after some days they told me that the old card worked again and so it does since then.

Are you able to login in your BCC APP or Client portal on Dekstop?
It's giving error since 3 days now, everything is gone, money, history etc.

 

[russelw65]

I can login but cannot top up card.

I think it is safe to say..... Blackcatcard is dead. I am seeking alternative. It does not take 6 months to transfer to new IBAN provider...!!