I know for sure they are same group, with same roots and same teams. Both are not good, from my and clients' experience. Especially boarding team and support.
Lithuania has a lot of those EMIs and all of them are run by the same 2 or 3 guys. And no, this is not a rumor. It's a fact.
without any reason?Awful service. I've been waiting more than a month for level 3 verification (personal account). I supposedly have level 2 (1000 Eur a month) verification, but I can't send any money. I have 1000 Euro locked and their support just can't seem to help. Do not recommend.
without any reason?
High-risk is also based on the company jurisdiction, not only on the business activities.
I am happy to swallow any high risk fees... but what chance does a Belize IBC involved in real estate investment have of opening an account with Bankera? I am the sole director/shareholder, a UK national (by birth) and tax resident in the UK - the company is also registered in the UK for tax purposes as I'm hiding from my ex-wife not the taxman
It really depends who applies for the account. Given that they know you well and that you have worked with them many times, I assume they reply to your emails quickly.Yes, it's not a secret SpectroCoin and Bankera belong to the same eco-system (and some other companies too). But I doubt what you are saying because we work with them too and personally myself I know them very very well. They are one of the best in the field and the future is bright for them. Thats my input, but you can, of course, have a different opinion which is based on rumors.
It really depends who applies for the account. Given that they know you well and that you have worked with them many times, I assume they reply to your emails quickly.
However, I have applied for the account on my own and it takes them 3 days to reply to my questions. They reply only after I send them a reminder. Not to mention that I have to send a reminder and only after that the reply with a simple answer. Last time I waited for 4 days and their reply was "yes, that is possible".
I do understand they have priorities, but if you assign a Manager to a certain project, make sure that they follow-up on client's emails regularly.
After 2 emails and 3 reminders sent 3 month ago, no reply from bankera. Definitely I prefer to forget this EMI.However, I have applied for the account on my own and it takes them 3 days to reply to my questions. They reply only after I send them a reminder. Not to mention that I have to send a reminder and only after that the reply with a simple answer. Last time I waited for 4 days and their reply was "yes, that is possible".
it is not a good bank, they make you do applications and then refuse you for no reason and take the fee