A Payoneer adventure.

[diatessaron]

About a week or so ago an employee of mine received a transfer to his Payoneer account from a company he himself owns, small time on the side online freelancing. Payoneer froze the transfer and has been asking for a contract between him and the sending party (also him), or screenshots of their conversation. Poor guy has been going back and forth with their support for a week now and it is bad. Not only do they mark the ticket as solved every time they reply with a copy and paste response, they also change agents a lot and none of the new ones have any idea what the previous one said.

What's hilarious is the fact that you can't even reply to your ticket outside Payoneers working hours .

Does anyone have any ideas here?

 

[LegitBananas]

They are very strict about not using those accounts as sort of personal accounts. Only for getting paid in exchange for goods/services.

It would be relatively simple to 'prove' a connection with a PDF since he owns the company. Or, he can admit to making the transfer by mistake and asking them to return the money back to the sending account

 

[Nomado]

I also have a bad experience with the ''customer support'' which is more like the police always suspecting you to be a criminal... They ask documents and more documents including photo of me holding a paper with the date of today... Even after the account has been running and was verified a long time ago... I mean wtf.

They are very strict about not using those accounts as sort of personal accounts. Only for getting paid in exchange for goods/services.

Do they also check the expenses paid with the card ?

 

[LegitBananas]

Do they also check the expenses paid with the card ?

AFAIK they don't. I've withdrawn cash, spent on personal expenses, goods, services, etc. and there was never any issue. The main concern for them is how you use the receiving account details.

 

[rss]

I also have a bad experience with the ''customer support'' which is more like the police always suspecting you to be a criminal... They ask documents and more documents including photo of me holding a paper with the date of today... Even after the account has been running and was verified a long time ago... I mean wtf.

In my case they didn't ask anything, they just closed the account without any reason after approving all my company docs, maybe they couldn't handle the MASSIVE 100 usd transfer I made from my other US business bank account

 

[Nomado]

AFAIK they don't. I've withdrawn cash, spent on personal expenses, goods, services, etc. and there was never any issue. The main concern for them is how you use the receiving account details.

Thank you for the info.

They asked me for some documents when I signed up for the card, even with an account already verified. Well that fair I thought, I provided the documents including a pic of me holding a paper blablabla. Then I clicked to order the card... I thought ''it's finally on it's way!''.
15mn after I already had another request for document !

I answered by complaning about their documents madness and said that I had provided enough ! Their answer ? 3 more documents to provide !! I got nuts and haven't replied yet lol

 

[Alexmorgan]

Who even think about Payoneer for receiving money?

Anyway do a contract between you and your company as you are an employee in your company

I hope your company is in Wyoming or Delaware so they wont know who own it

And let someone from your friends act as a manager in your company to sign the contract for you

Push those documents on their face and take your own money out

 

[diatessaron]

Who even think about Payoneer for receiving money?

Anyway do a contract between you and your company as you are an employee in your company

I hope your company is in Wyoming or Delaware so they wont know who own it

And let someone from your friends act as a manager in your company to sign the contract for you

Push those documents on their face and take your own money out

11 calls so far and it seems like he is getting somewhere. Thankfully these events help me improve my own platforms.

Indian accents with Western names, outsourcing is not always a good thing, and Payoneer should've known that before signing contracts with obscure Indian call centers.

 

[sebastian]

What's hilarious is the fact that you can't even reply to your ticket outside Payoneers working hours .

I never understood why people using such a service and what good it is for, this just confirms my thoughts.

 

[daniels27]

I never understood why people using such a service and what good it is for, this just confirms my thoughts.

Their money was held hostage like like

Post in thread 'Are Swiss banks expensive or not?'

Jan 3, 2025

it all depends on the fee you pay. I am happy with my 0,25% custody and the services I get for this

This fetish is called “financial domination”. De gustibus.
I suggest https://www.vivianrobinson.com/london-femdom-kink-bdsm-mistress/financial-domination-mistress/

• JohnnyDoe

• 

I think in the early days, Lazada and others used them for their own payout. Payoneer was doing all the compliance for them. A bit like hyperwallet, tremendous, etc. Hence many people had to use them and some going it convenient being able to pay with their debit card from their currency-restricted place without having to go through all the hassle with their local bank to explain the source.

 

[Houdini]

I never understood why people using such a service and what good it is for, this just confirms my thoughts.

They have been the defactor standard for the P**N industry back in time when adult webmasters wasn't able to find any solid banking for their business. They shifted to non adult while the demand fall and today I think only useful for 3rd party world which didn't have found crypto yet.

 

[EliasIT]

11 calls so far and it seems like he is getting somewhere. Thankfully these events help me improve my own platforms.

Indian accents with Western names, outsourcing is not always a good thing, and Payoneer should've known that before signing contracts with obscure Indian call centers.

Did you sort it out with them ?

 

[JohnnyDoe]

Something much worse happened to me with Payoneer, there’s an ongoing lawsuit (a restraining order has already been issued) so I can’t talk about it yet.
The usual recommendation is: only use banks for short term needs (1 month max), and don’t leave on any account more than what you can afford to lose.

 

[Alexmorgan]

Something much worse happened to me with Payoneer, there’s an ongoing lawsuit (a restraining order has already been issued) so I can’t talk about it yet.
The usual recommendation is: only use banks for short term needs (1 month max), and don’t leave on any account more than what you can afford to lose.

Sorry to hear that you may have a knowledge or trust on crypto so you putting your money in it

Most of us dont even know how to deal with it

The question is: why banks do these activities if its not legal to be done by them?

 

[JohnnyDoe]

Sorry to hear that you may have a knowledge or trust on crypto so you putting your money in it

Most of us dont even know how to deal with it

Time to learn and become responsible of your own money.

The question is: why banks do these activities if it’s not legal to be done by them?

Because they can.

 

[W Fish]

The usual recommendation is: only use banks for short term needs (1 month max), and don’t leave on any account more than what you can afford to lose.

This is VERY good advice. And becomes more relevant every day.

 

[Alexmorgan]

Because they can.

Should i always sue them to get my money out?

 

[JohnnyDoe]

Should i always sue them to get my money out?

As a last resort, if it’s worth.

 

[diatessaron]

Account was closed down, he was accused of breaking their T&S by using Payonner to make transactions they do not allow. And before anyone says Payoneer must be right, he got paid by his own company.

His money is being held by Payoneer, I think they have filed a SAR and are waiting on a response even tho they said their investigation is already done.

 

[Alexmorgan]

Account was closed down, he was accused of breaking their T&S by using Payonner to make transactions they do not allow. And before anyone says Payoneer must be right, he got paid by his own company.

His money is being held by Payoneer, I think they have filed a SAR and are waiting on a response even tho they said their investigation is already done.

SAR for someone who got paid by his company?