Exactly the same for me (problems with Mercury and now Wise with this form)! I just sent an e-mail to support to see what can I do to keep my USD account open (if actually possible...).
Exactly the same for me (problems with Mercury and now Wise with this form)! I just sent an e-mail to support to see what can I do to keep my USD account open (if actually possible...).Just got the same request today by Wise to register a business place, for a foreign-owned US LLC. But my country of residence is not in the list of accepted countries, so that I cannot fill in my "trading" address. I guess I will lose this USD account, after losing Mercury account due to lack of US operations. I am left without USD account... I do not need one at the moment, but this can be a problem in the long run...
Please share with us your findings when you get a reply!Exactly the same for me (problems with Mercury and now Wise with this form)! I just sent an e-mail to support to see what can I do to keep my USD account open (if actually possible...).
I got this reply from them:Please share with us your findings when you get a reply!
I understand your question is about the email you received from us regarding the trading address update.
For compliance reasons, your business trading address has to be a physical location in a country where we offer Wise business accounts. When you’re updating it, you’ll see a drop-down list of supported countries.
If your country isn't supported, we’ll need to close your business USD account details on 22 August. This means you won’t be able to receive USD payments to these details, and your USD Direct Debits will be stopped. As an alternative, you can you can receive USD via Swift (international wire) transfers using your GBP account details.
Everything else on your Wise account will stay the same, and you can still send and receive money in other supported currencies.
Thanks! Indeed, not promising, but at least they do not close everything. I understand that only GBP accounts can receive USD (that will be converted)? But maybe not EUR. Are you personally in the UK to have this GBP account?
No, actually I didn't have any GBP account when I received that e-mail. I was curious about that sentence, so I went to my Wise account and opened a GBP balance. It was opened immediately, without questions or further proofs requested.Thanks! Indeed, not promising, but at least they do not close everything. I understand that only GBP accounts can receive USD (that will be converted)? But maybe not EUR. Are you personally in the UK to have this GBP account?
emis often employ this trap. Its very normal in todays sharktank world.i guess adding the trading adress outside of the registered country did have consequences.
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Do you know if Thailand it's an a country that wise accepts?Updated using my residential address which is not in the USA but is in a country in which Wise operates. Was accepted and no issues as yet.
Did you need to supply any proof of that address?Updated using my residential address which is not in the USA but is in a country in which Wise operates. Was accepted and no issues as yet.
I can’t recall if I needed to provide a proof of address but as I used my residential address in my home country it would have been easy to do so.Did you need to supply any proof of that address?
I am in the same situation and Wise requests now a bank statement or utility bill in the name of the US LLC at the reported address. I can't fulfill thatThey won't, by the way, just disable my USD bank details, but the whole account won't get verified...
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