We sent these guys thousands of dollars, along with ID etc (passport, proof of address etc etc). They rejected the passport saying it needed to have a feature that our (first world, wealthy country) passports don't (what do we do? tell the government to change its passports for SFM's benefit?), so we offered a pile of other documents for verification, which they also refused - instead insisting that the passport needed a feature it didn't have. It turns out this is a common excuse they have used on others as well. The net result was they refused to provide the service, despite being offered a mountain of documentation, so we asked for refund - they refused. In short they provided no service and no refund. The very defintion of fraud. A quick looks through major review sites says it all really. They are trying to have our trust pilot review taken down bceause it happened more than a year ago. They can't deny it happened, we have all the emails, they just argue because it didn't happen in the last year it somehow doesnt matter. In the SFM scammer world if you stole from someone 2+ years ago, it isn't a crime. Absurdity.