Problems receiving account authoritization email from blockchain.com?

[lory]

Is there anyone else that has problems to receive e-mails from blockchain.com and the authorization code?

The last 24 hours I have tried to login to my account, the usual screen shows up:

but I don't receive the e-mail, normally I receive it without troubles, it is on my iPhone, and I whitelisted their mails but nothing is received.

On the other hand, I receive their receipt of my support ticket I send them as well as the answer.

The answer is the typically standard e-mail, check your spam blah blah blah..

What can I do?

 

[polonieth]

What email provider are you using? I haven't had issues with blockchain, but Digital Ocean to Protonmail never seems to work for me.

 

[lory]

I use my ipone with the icloud.com / me.com mail that has been working fine, never had issues also not with spam filter settings they all came fine in.

 

[tacokai]

did you solve the issue?

 

[polonieth]

What about logging into the mobile app? Doesn't need email confirmation...

 

[boomy]

I have exact same problem. I can't get the authorisation code from blockchain to my icloud.com mail, change it to gmail or other and it works.

The mobile app does not require e-mail autho. if you use facekey.

 

[blizz]

I wrote their support to tell them that no e-mails work, the only answer I get, they don't have such problems!

The spamfilter does not contain any spam mails from them nor does a whitelist helps.

The same goes for their SMS service which not has been working for years

 

[clemens]

Can you guys receive e-mails today from blockchain.com? I can't, when I try to verify my e-mail change it does not send any e-mail!

 

[lory]

What about logging into the mobile app? Doesn't need email confirmation...

no it does not need that, from time to time I need to login from my desktop, still not working

 

[polonieth]

You can update your email from the mobile app to a non-icloud one.

 

[lory]

You can update your email from the mobile app to a non-icloud one.

I already did that, it does not change anything. Still it does not send any verification e-mail which sucks. They stopped responding.

 

[EliasIT]

Does it work for you? I have sorted my email issue out and receive all of them.