I try to get verified with epayment but they keep rejecting my documents, they are original and my own but they refuse to accept them.
The passport and utility bill is from EU, Germany but it's not accepted any idea?
I was able to pass verification with a signed+stamped bank statement.
Not sure why so many people are having problems. Perhaps they've become much more strict since I opened.
they suck - require more and more documents!I confirm signed+stamped bank statement is not enough anymore.
I had the same case as I said previously , the funny part is to give them legit documents and they don't accept them.In this company something has changed a lot in recent times.
I passed the initial identity verification and registration a couple of years ago in one day, almost instantly. Utility bill was enough at that time.
Now my address has changed and I decided to make changes to my account. My utility bill doesn't suit them anymore. As if it seems to be illegal (they think so). Although there is a barcode and it can be scanned by QR-scanner (if there would be a desire).
I sent them a certificate from the bank with a seal. That was not enough for them either. They asked for a list of transactions for this bank account. List of bank account transactions! To confirm the change of address, Karl!))
In short, they behave strangely. Although, in general, they had (and maybe for someone even now) a good and convenient service. It was.
I had the same case as I said previously , the funny part is to give them legit documents and they don't accept them.
But finally we must be happy because if for verification they don't accept legit documents, for sure they will not accept our support documents of sales or proof of origin of funds. So I m usual in this case to say thanks God!