4 days + 1 weekend with 2 accounts blocked. No answer by email, just chat guys telling me they are reviewing the matter. €300k+ on the accounts. Providers are waiting for invoices to be paid, we are losing business.What's the issue with them? you don't need to go into details.
Serious banks/EMIs either close the account and send the balance immediately or ask for documentation to be provided within a certain deadline without blocking the account.It varies a bit across jurisdictions and underlying reason, but financial institutions are usually permitted somewhere between 30 and 90 days to investigate and hold funds frozen, if they suspect money laundering or other criminal activity. If that is the case, they also can't disclose any details about the investigation.
If you are dissatisfied at any point, the first course of action would normally be to follow the complaints policy: Complaints Policy You're expected to do that before any other instance will listen.
Just something to keep in mind before spending time and money on a lawyer. But a sternly worded letter from a lawyer might escalate the matter, get you to the top of the queue, and ensure your account is closed quickly and funds returned. But if you plan to start legal action (i.e. sue), it's a very different story. The entity you contracted with might be a Swedish company (Juni Technology AB), so you might need to pursue legal action in Sweden as well.
I agree, they should quickly ask for what they need in order to release funds.Serious banks/EMIs either close the account and send the balance immediately or ask for documentation to be provided within a certain deadline without blocking the account.
There is nothing to investigate, everything is plain vanilla.
Contact any of the big four in this market, any of them would surely be helpful than any of us in this forum (well except for @Gediminas and others that do business in this area)I need to start a legal action against Juni in Lithuania, anyone can suggest a good lawyer who can help?
I need to start a legal action against Juni in Lithuania, anyone can suggest a good lawyer who can help?
Banking in Lithuania is usually pain in the a*s. I would avoid Lithuania for banking.I need to start a legal action against Juni in Lithuania, anyone can suggest a good lawyer who can help?
Central bank of Lithuania is very helpful when funds are blocked due to financial difficulties of an EMI, as long as one can prove origin of funds.why not write directlyt to central bank , this will be more scary from them
yes, problem solved thanks to the lawyerYear later you owe us an update, did you get your money? Did you find a lawyer that really was into to help you?