I set up a BVI company and decided to remotely set up a Belize bank account. I researched some banks and applied to 3 of which Caye International replied promptly. They requested that in order to proceed with the review plus account set up I was required to transfer $1,100 to their Beneficiary Bank (The Reserve Trust Company) which I did. A couple weeks passed and I still hadn't heard anything so I contacted them and they said they hadn't received the money. Apparently Id sent it to the right routing and account number but because it had been sent via ACH the money had been rejected. Fair enough. I then contacted Transferwise (who I sent the money through) and they said they do send USD domestically via ACH but the money hadnt been rejected and returned to them. They requested a recall on my behalf but it was unsuccessful with no reason given : "Funds cannot be returned and no reason was provided". They then requested I ask Caye to provide proof of rejection showing the money being sent back. I asked them three times (very patiently and politely) and I have not received a response. Their last response was simply: "I honestly understand your frustration and wish there was something I could do to assist you." They also refused to give me the name or any contact details of their Beneficiary Bank (The Reserve Trust Company) so I can follow up on the funds myself : "I am unable to give you information of our Beneficiary Bank, other than what I have already provided". Its now been 2 months since I sent the money. Both Caye and Transferwise tell me they dont have it and cant help me.
WTF!?!
Have I been scammed?
WTF!?!
Have I been scammed?