Ok I will make it as short as possible.
I have been scammed, short of 2000€.
Money was sent by bank wire transfer to an EMI (TW). It was sent to their Belgium IBAN (I guess TW use BE for IBANs)
I realized the same day they received the money that it was a scam.
I immediately called TW to tell them all details, sent an email at the same time, and filed a police report (which I sent them a copy of too). Yes, it was quite a terrible day.
It's been already 1 month and a half and I have no news from them. Everything is silent.
All my bank did was to send an "interbank message" (they call it like that) with a request to receive back the money.
They made it clear that the acceptance of the return is subordinate to the confirmation of the beneficiary....the scammer.
To me, it sounds like a joke! You ask the thief if he can kindly return the money because we suspect there's a fraud???
*Insert Benny Hill theme song here*
I'm not upset with my bank, I'm not upset with the police, I'm f*****g upset with TW!
They have been closing people accounts who moved 300EUR out of suspicion, and now you have somebody phoning you, sending a report, and you don't even freeze the account????
I don't expect something à la Paypal which they return the money as they please.
People bashing Paypal but as far as I know, whenever I opened a complain, Paypal froze the receiver amount and take it from there.
And yes, I have done that in the past and I have even won (rightfully) against big companies.
So I feel TW has been quite negligent in this matter.
I want to file a claim, and I don't know if there's such thing as a small claim court when it comes to this since it's for less than 2000€.
I don't even know where I should file: the UK, BE?
For some of you, it's a small amount, but for me, at this time it makes a big difference.
I have been scammed, short of 2000€.
Money was sent by bank wire transfer to an EMI (TW). It was sent to their Belgium IBAN (I guess TW use BE for IBANs)
I realized the same day they received the money that it was a scam.
I immediately called TW to tell them all details, sent an email at the same time, and filed a police report (which I sent them a copy of too). Yes, it was quite a terrible day.
It's been already 1 month and a half and I have no news from them. Everything is silent.
All my bank did was to send an "interbank message" (they call it like that) with a request to receive back the money.
They made it clear that the acceptance of the return is subordinate to the confirmation of the beneficiary....the scammer.
To me, it sounds like a joke! You ask the thief if he can kindly return the money because we suspect there's a fraud???
*Insert Benny Hill theme song here*
I'm not upset with my bank, I'm not upset with the police, I'm f*****g upset with TW!
They have been closing people accounts who moved 300EUR out of suspicion, and now you have somebody phoning you, sending a report, and you don't even freeze the account????
I don't expect something à la Paypal which they return the money as they please.
People bashing Paypal but as far as I know, whenever I opened a complain, Paypal froze the receiver amount and take it from there.
And yes, I have done that in the past and I have even won (rightfully) against big companies.
So I feel TW has been quite negligent in this matter.
I want to file a claim, and I don't know if there's such thing as a small claim court when it comes to this since it's for less than 2000€.
I don't even know where I should file: the UK, BE?
For some of you, it's a small amount, but for me, at this time it makes a big difference.
