Patrasys IS a scam
We collected £5,000 from 12 different customers over a one week period and never got our client's money; when we rang, the telephone (if it is answered at all!) is always answered by the same guy, who introduced himself to us a customer service manager and a whole raft of other job titles. We are based in the City of London, so I went to their "office" in 145 St. John Street, only to be told by the lady there this was a "mail drop". Their new "head office" address at 23 Austin Friars, London, England EC2N 2QP is also a maildrop (I went there as well!); the same holds true for his "office" in the US
I then rang Patrasys and the guy even insisted that there was Patrasys staff at 145 St John Street!!! I asked him where he was really based and he said "Surrey"; I eventually got some help from a friend who works at BT who told me that the 0844 736 1555 number the fraudster uses is diverted to a landline at
Flat 11 Carlton Place, 32 Kingswood Drive, London SE19 1UR.
I am even sceptical whether this guy actually processes any cards at all, or whether he simply collect
credit card numbers for obvious purposes; one of my customers who placed an order on my site said that when his card was being authorised it said "waiting for secpay", which is a reputable card
merchant; we rang SEC who had never hear of Patrasys.
If Patrasys steals your money do the following:
1) go to the Police; show them the outrage Patrasys is causing not just on this forum; maek sure the Police has the SE19 address
2) ask your customers to initiate chargeback proceeding immediately
3) ask your customers to immediately stop their credit cards
4) phone both Trading Standards and the Department of Business: Patrasys is a limited company and Department of Business can wind the company up in the High Court in the public interest.
Oh finally, the sole trader who runs Patrasys registers on every forum where negative comments have been posted and then writes a glowing report about himself; I see he has done this here as well under the name of Kizer (on another forum he tried this and the forum moderator told all posters that the positive reviews were posted by the guy from Patrasys)