Bankera account suspended and funds frozen

[vgahdmi123]

Hi all,

after using it for almost 2 years, my account got blocked with funds frozen on it.
No notification, no email or anything by support.
I was receiving only 1-2k eur per month, my account was upgraded for business purposes and went through all 3 levels of verification.

I understand they can suspend it for no reason, but do they have a right to keep the funds. What are my options here?

 

[wellington]

vgahdmi - short for Vladamir?​

 

[vgahdmi123]

vgahdmi - short for Vladamir?​

no, and i dont see how is that important for the topic?

 

[Konstanz]

Hi all,

after using it for almost 2 years, my account got blocked with funds frozen on it.
No notification, no email or anything by support.
I was receiving only 1-2k eur per month, my account was upgraded for business purposes and went through all 3 levels of verification.

I understand they can suspend it for no reason, but do they have a right to keep the funds. What are my options here?

maybe consider contacting Bankera support?

 

[diatessaron]

They can hold your funds for as long as you're under "investigation" by them.

 

[vgahdmi123]

maybe consider contacting Bankera support?

useless