It's worth keeping in mind that
CIM has close to zero customers in Switzerland. They have all the signs of being a normal bank, except practically no one living in Switzerland actually banks with them — personal or corporate. They are expensive and difficult to work with, compared to just walking into
UBS or
Credit Suisse and walking out with a
bank account with relatively low fees.
For day to day personal and business banking, people mainly use UBS, Credit Suisse, cantonal banks, and banks owned by the two main supermarkets.
For
wealth management (including by residents), it's UBS, Credit Suisse, and the various wealth management banks.
This isn't meant as a criticism of CIM. I know people use them and are happy.